Shipping
At Super Cycles Shop, we are committed to ensuring your order is delivered promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website, supercycles.shop.
1. Shipping Locations We currently ship to addresses within [Insert Countries/Regions]. If you are located outside of our shipping areas, please contact us at info@supercycles.shop to discuss possible accommodations.
2. Processing Time All orders are processed within 1-3 business days after receiving payment. Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. In the event of a significant delay in your order, we will notify you via email or phone.
3. Shipping Rates and Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and the shipping method selected. Below are estimated delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Please note that delivery delays can occasionally occur due to factors beyond our control, such as weather or carrier delays.
4. Shipment Confirmation and Order Tracking You will receive a shipment confirmation email once your order has been shipped, which will include a tracking number. The tracking number will be active within 24 hours.
5. International Shipping For international shipping, additional fees, customs, duties, and taxes may apply. These fees are not included in the product or shipping prices and are the customer’s responsibility. Super Cycles Shop is not responsible for any delays caused by customs clearance.
6. Shipping Carriers We use a variety of shipping carriers, including but not limited to USPS, UPS, and FedEx, depending on your location and the shipping option selected during checkout.
7. Lost or Damaged Shipments If your order arrives damaged, or if you have not received your shipment within the estimated delivery timeframe, please contact us at info@supercycles.shop. We will work with the shipping carrier to resolve the issue and ensure you receive your order as soon as possible.
8. Returns and Exchanges For information about returning products, please refer to our Return Policy. Shipping costs are non-refundable unless the return is due to a mistake on our part or a defective product.
9. Changes to This Policy We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
Contact Us If you have any questions regarding this Shipping Policy, please contact us:
Super Cycles Shop
Email: info@supercycles.shop
Phone: (571) 733 7685